piso game Privacy Policy – How Your Personal Data Is Protected

Information We Collect

When you register and use the piso game platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and payment details used for deposits and withdrawals in Philippine pesos. We also collect technical data such as your IP address, device type, browser information, and session activity logs to help us maintain platform security and improve performance. In some cases, we may request a government-issued ID or other identity documents to verify your account in compliance with applicable regulations. All information collected is limited to what is genuinely needed to operate the platformand serve you as a player in the Philippines.

How We Use Your Information

The personal data we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by platform rules. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. Transaction data helps us detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform. We may also use aggregated, anonymised data to analyse platform usage patterns and improve the overall experience for players in the Philippines. We do not use your personal information to make automated decisions that significantly affect your rights without your knowledge. Your data is never sold to third parties for marketing or advertising purposes.

Cookies and Tracking Technologies

piso game uses cookies and similar tracking technologies to keep your session active, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in or play. We may also use analytics cookies to understand how players navigate the platform, which pages are visited most, and where technical issues occur. These analytics are used solely to improve platform performance and are not shared with external advertising networks. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some platform features. By continuing to use the platform after being informed of our cookie use, you consent to cookies being placed on your device.

Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to any third party for commercial purposes. In limited circumstances, we may share your data with trusted service providers who assist us in operating the platform, such as payment processors handling PHP transactions, identity verification services, and technical infrastructure providers. All third-party service providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if required to do so by applicable law or a valid legal order. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any such change in advance. We take all reasonable steps to ensure that any party receiving your data maintains standards consistent with this Privacy Policy.

Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols to prevent interception during transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and its data. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users and relevant authorities in accordance with applicable regulations. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your login credentials confidential.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable laws and regulations in the Philippines. Transaction records and identity verification documents may be kept for a longer period to comply with anti-money laundering obligations and other legal requirements. When your data is no longer needed for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you request account closure, we will process the deletion of your personal data within a reasonable timeframe, subject to any legal obligations that require us to retain certain records. You may contact us at any time to enquire about the specific retention period applicable to your data. We do not retain data beyond what is necessary or legally required.

Your Rights

As a player using the piso game platform in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request that we correct any inaccurate or incomplete data associated with your account. In certain circumstances, you have the right to request the deletion of your personal data, subject to any legal obligations that require us to retain specific records. You may object to or request a restriction on the processing of your data where you believe it is being handled in a way that is inconsistent with this Privacy Policy. If you wish to exercise any of these rights, please contact our support team using the email address provided in the footer of this page. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable data protection laws.

Children and Minors

The piso game platform is strictly intended for adults aged 21 years and above, in accordance with gaming regulations applicable in the Philippines. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account and delete the associated information. Parents and guardians are encouraged to monitor their children's online activity and to contact us promptly if they suspect a minor has accessed the platform. We take the protection of minors seriously and support responsible gaming initiatives across the Philippines. Age verification checks are part of our standard account registration process to help prevent underage access.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. Any updates will be published on this page with a revised effective date, and we encourage you to review this policy periodically. Where changes are material and significantly affect how we handle your personal data, we will make reasonable efforts to notify you through the platform or via the contact details associated with your account. Your continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure. The most current version of this policy will always be available at this page.